Pop-up Calculator

When you are in any number field, you can access the calculator by pressing the + key in the numeric keyboard or by pressing Shift + = (shortcut).

You copy and paste your result directly to the number field using Ctrl + C (copy) and Ctrl + V (paste). If your calculator has a paste button, you can use it to paste the result directly to the number field without having to copy the result first.

Error Code: 2147467259 - Automation Error - Unspecified Error

If you receive the following error message:

"Error code: 2147467259 Automation error - Unspecified error."

This may be due to restrictions on the temporary directory paths that are set in the Environment Variables on the local workstation. Change the path to a shared temp directory such as C:\Windows\Temp.

To do this, do the following:

1. Before proceeding, please close out of all ACCPAC® programs.
2. Click the Start button, point to Settings and select Control Panel (in Windows XP, skip the Settings step)
3. Double click to open the System icon
4. In the System Properties windows, click the Advanced tab
5. Click the Environment Variables button
6. In the User variables for [username] field, highlight the TEMP variable in the list and click the Edit button
7. In the Edit User Variable window, change the Variable Value field to C:\Windows\Temp

Repeat the above steps for the TMP variable as well. If you want to retain the existing variable values, paste the current variables into notepad or other text file and save this file in a location where you can retrieve it at a later date if necessary.

Restart ACCPAC.

Shortcuts and Function Keys

Listed below are some Function Keys and Shortcuts that you can use in Sage Accpac ERP.

Using Function Keys - The following function keys or “Hot Keys” provide you with shortcuts:

F1 Key - Displays online help. Available anywhere in ACCPAC.
F5 Key - Displays a finder window to select records from.
F7 Key - Displays the information for a record (go button).
F9 Key - Enlarge the selected record to display more information about the record (zoom Button).

Using Menu Commands & Buttons:
Data entry forms display similar menus (for example, file and help menus) Thus you need to become familiar with only a few commands and buttons to work with ACCPAC data entry forms.
Advantage Series: Using Keyboard Functions instead of the Mouse:

Alt + S - Use to save changes made to the displayed record.
Alt + D - Use to delete the displayed records.
Page Up - Navigation buttons
Page Down - Navigation buttons
Ctrl + Page Up - Navigation buttons
Ctrl + Page Down - Navigation buttons
Alt + E - Use to set criteria to specify records to display in the finder.

Editing Columns of Data:

Insert - insert a blank row to add a new record.
Delete - remove a selected row.
Tab or Enter - Go to the next or previous column in a list.
Up or Down Arrows - Go up or down one row.
Right or Left Arrows - Go right or left in a column.
Page Up - Go to the top row in a view.
Page Down - Go to the bottom row in a view.
Home - Go to the first row in a list.
End - Go to the last row in a list.

Out of operating system limit - ACCPAC DOS

When processing a transactions (e.g. order entry), an error message is generated 'Out of operating system limit'. This is due to the operating system settings.

To avoid this, review your settings:

Windows 95/98

In the config.sys, make sure it contains the following:
device=c:\windows\himem.sys
device=c:\windows\emm386.exe ram
files=250
buffers=30
dos=high,umb

Windows ME/XP

MS DOS settings are not set inside the config.sys. The FILES setting is not used but the PerVMFiles settings is used. This setting increases the number of available file handles in each MS DOS virtual machine. To set the setting, add the following line to the System.ini file, under the [386Enh] section:

PerVMFiles=255

Restart Windows ME/XP

Missing CB Header/Title in Batch List / Entry screen

Occasionally when you launch cashbook, the batch list / batch entry appears but without any column headers or titles.

To resolve this, delete all files with $ in the user folder (normally located at C:\WINACCT\USER\UserID folder).

Common database error codes

Occasionally you may encounter the following error message:

Database error code 2 - Missing / corrupted / bad database
Database error code 98 - Unable to connect to database
Database error code 108 - harddisk full / not enough space to carry out operation
Database error code 113 - access denied to database
Database error code 118 - file, page, or record is locked
Database error code 40960 - database driver not defined / unable to authenticate
Database error code 49153 - PC is not mapped to server or PC unable to access server

Removing the print confirmation when printing directly to printer

When printing to a printer, the printer driver confirmation window prompts the user to enter the number of copies to print. In addition, it offers the option to change the printer options for the job at print time. If you are in a secure environment where printing privileges are restricted for security or other reasons, you may not want to offer certain users the ability to print multiple copies of a report.

You can bypass this prompt and force ACCPAC to only send one copy to the printer, on a user-by-user basis. In each user's PLUSUSER.INI file, you should find in the [options] section the following line:

confirm on print=yes

Changing the value of the above setting to "no" removes the printer driver prompt at print time and forces the document through directly to the specified printer.

If you are intending to use this feature to restrict the number of copies a user can print of a specific report, this setting alone will not be sufficient, as the user would still be able to return to the print UI and select the reprint option; that would enable them to generate a duplicate copy. To prevent this, you will need to customize the UI through Administrative Services -> UI profile Maintenance to remove the reprint select boxes in each of the print UIs, when you would like to restrict this function.